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  • published by , on 05/06/2019

    By Dave Bookbinder (CFGI) Maximizing shareholder value is generally accepted as the benchmark for determining the success of a business. While there may be several paths to value creation, one clearly measurable path is through maximizing profitability. You don’t need a MBA in finance to know that greater profits would create a more valuable business. […]

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  • published by , on 04/06/2019

    By Lara Plaxton (FDM Group) Employee experience (EX) is the new buzzword, concentrating on key touch-points in employee journeys. Without a change in mindset though, it is in danger of just being a re-branding exercise with little value. In order for employee experience to add value, it must be integrated with the customer experience (CX) […]

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